For one of our clients – a leading global provider of end-to-end payment solutions, we are looking for a Chargeback and Issuing Supervisor.

Position Details

Job Responsibilities:

  • Supervise all aspects of Card Issuing within Risk Management
  • Maintain a sound understanding of current card scheme rules and best practices
  • Provide communications across Issuing, interfacing with Risk leadership team
  • Carry out sound risk assessments on external issuing programmes – overseeing the onboarding process end to end
  • Development of the team
  • Enhance automation of current processes through the acquisition of new technologies or improvements to current technologies
  • Maintain a sound understanding of current card fraud trends and chargeback rules ensuring appropriate measures are taken in a timely manner to minimise losses

Job requirements:

  • 5 years + experience working in a managerial role with card schemes
  • 5 years + team leadership and management skills
  • 5 years + experience in issuing fraud and chargeback management
  • Experience in end to end card cycle
  • Excellent English written and verbal skills
  • Experience in online payments environment
  • Ability to work in a fast-paced environment
  • Ability to initiate and lead multiple projects at once, with a proven record of successful deliverables

Our offer:

  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • One of the top 10 best designed offices in the world
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More about this position
  • Industry:
  • Location: Sofia
  • Employment: Full Time
  • Posted 4 months ago
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Desislava Georgieva
Desislava Georgieva