Collection Specialist with Polish and English

For one of our clients – one of the largest in the world, which has a shared service center in Sofia, we are looking for a Collection Specialist with Polish and English.

Position Details

Job description:

Proactive collection of receivables to maintain working capital levels and ensure invoices are paid according to the set terms;
Raising and managing disputes, ensuring customers are contacted and all queries are resolved or actively escalated to the relevant individuals in the BU;
Liaising with the Credit Risk team to provide relevant information relating to the order release process and to ensure credit limits are not exceeded;
Weekly processing of various reports including accounts receivable aging and dispute reports;
Organizing and participating in regular meetings with the Business Unit to communicate and escalate account issues, and to make actions plans going forward. Key requirements:
Fluent in English and Polish;
High accuracy, attention to detail;
Strong organizational and time management skills;
Strong influencing skills;
Good keyboard skills and confident use of Microsoft Office applications.