For one of our clients – a large well-known brand in the Automotive sector – we are looking for a Head of Aftersales.

Position Details

Job Description:

  • Oversee the Service Advisors, Technicians and Support Staff within the Aftersales department;
  • Effectively market and oversee aftersales strategies;
  • Assist the Aftersales Advisors as and when required;
  • Be in charge of and effectively manage all department units (Maintenance, Spare Parts, Independent Clients, Shops);
  • Participate in recruitment of members for the Aftersales teams;
  • Use knowledge of the market and competitors, identify and develop the company‚Äôs unique selling propositions and differentiation;
  • Regularly review processes for improvement;
  • Monitor and work to achieve monthly, quarterly and annual targets.

Key Requirements:

  • Previous experience on a similar position (preferably) in the Automotive sector;
  • Experience in managing a big team;
  • Strong skills in change management and process improvement;
  • Have a pro-active personality and an analytical approach;
  • English language on a proficient level;
  • Knowledge of the Automotive industry will be considered a strong advantage.

Our Offer:

  • The opportunity to join a dynamic structure and team of competent professionals;
  • International exposure;
  • Modern working environment and additional social benefits;
  • Excellent remuneration package.

 

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More about this position
  • Industry:
  • Location: Anywhere
  • Employment: Full Time
  • Posted 3 weeks ago
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Desislava Georgieva
Desislava Georgieva