For one of our clients – a leading global information services company, we are currently looking for motivated professionals to take the position of a Head of Software Delivery Center.

Position Details

Job Responsibilities:

  • Responsible for the Management of Software Delivery & Support Resources within the Sofia Delivery Center, with direct management of those resources.
  • Improve the delivery processes, client satisfaction and profitability by providing an efficient and cost effective service and ensuring that any local improvement initiatives fit within global strategy and are subsequently recognized by the global team and globally implemented.
  • Provide business planning input and active participation to achieve operational and strategic goals.
  • Improve processes and procedures in line with Global Strategy, make recommendations in relation to technology and working practices.¬† Prepare reports to justify process and communicate/implement changes.
  • Implement a team model to ensure that the appropriate management structures are in place to maintain staff motivation, productivity, development and morale.

Job requirements:

  • Minimum 5 years management experience;
  • Experience of working in a customer facing environment;
  • Experience in technical company is a must;
  • Strong client management skills;
  • Financial Management skills;
  • Excellent level of English Language;
  • Knowledge of disaster recovery, business continuity processes, H&S, Information Security.

 

Our offer:

  • ¬†International exposure;
  • Dynamic job environment;
  • Developmental opportunities;
  • A package of social benefits.
Upload your CV/resume or any other relevant file. Max. file size: 16 MB.
More about this position
Help your friends find their dream job and share this ad on:
Share on FacebookShare on Google+Tweet about this on TwitterShare on LinkedIn
Your Talent Magnet
Tsvetelina Nikolova
Tsvetelina Nikolova