Position Details

For one of our clients – an international company in the energy management sector, we are looking for an Inside Services Sales Engineer to join their team in Commercial entity in Sofia.

Job Responsibilities:

  • Effective pipeline management by analyzing, qualifying and proactively progressing the opportunities;
  • Reacting quickly for all Customer Requests and Leads;
  • Take inbound calls and e-mails to support existing customer base;
  • Identify and pursue new opportunities with existing customers;
  • Develop new points of contact and potential account identified from marcom activities & campaigns, Services leads generated by Service engineers, Customer Care Center or other;
  • Develop cross-selling between different Line of Businesses and upselling opportunities
  • React quickly to on-demand requests from customers;
  • Prepare Quotations for Services offers and communicate them to Outside Services Sales;
  • Maintain the Installed Base data for customers;
  • Document all records of customer interaction and activity;
  • Answer customer questions and educates customers on all services.

Job requirements: 

  • Technical University degree in Electrical Engineering, Automation, Telecommunications or similar;
  • Previous Services Sales or Customer Services experience is an advantage;
  • Knowledge of Excel, CAD systems and other MS Office products;
  • Strong verbal and written communication skills;
  • Able to prioritize and manage multiple tasks;
  • Ability to cope with stressful situations and deadline pressures;
  • Fluent English;
  • Excellent problem-solving skills.

Their offer:

  • Work in a stimulating international environment;
  • Receive a competitive salary and benefits;
  • Outstanding career development opportunities;
  • Opportunity to work with proven professionals.
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