Position Details

For one of clients – a global company in the Energy Management industry, we are looking to hire a Logistics Officer to join their Commercial team. This is an entry level role and the successful candidate will have the opportunity to gain broad experience in a number of different functions and units.

Key Responsibilities

  • Take ownership of the whole Order-to-Delivery process -> order processing within the Purchase Order database, order entry acknowledgment, order status review, shipment pre-alert, fulfillment and delivery.
  • Liaise with sales teams and customers to resolve PO price discrepancies and unbooked orders.
  • Liaise with Supply Chain Planning and the Factory on ongoing supply status, as well as any order currently in transit/shipment
  • Follow up closely on delivery schedules to ensure full solutions are delivered on time and as promised on site.
  • Serve as primary focal point for customer interaction. Analyse, filter and advocate customer’s requirements and concerns
  • Monitor each order closely to anticipate problems and provide early warnings.
  • Comply and maintain On Time Delivery key performance metrics at all times
  • Prepare data for balance scorecard and KPI reporting, or as requested by superiors
  • Coordinate transport with authorized forwarding companies – negotiate price and conditions, follow up on regular payments, etc.
  • Prepare documents for customs procedures – import/export
  • Coordinate with suppliers and customers Logistics Claims


  • Bachelor’s degree in Business or Economics
  • Communicative, positive, open and eager to learn
  • Strong verbal and written communication skills with the ability to work independently and handle multiple tasks at the same time
  • Able to deal with stressful situations & multiple conflicting priorities
  • Organization and problem-solving skills with strong attention to detail
  • Working knowledge of Excel and other MS Office products;
  • Excellent Command of English language (B2+)
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