Position Details

For one of our clients – a leading merchant and processor of agricultural goods, we are currently looking for а SAP & Business Functional Support Specialist in their team.

Job Responsibilities:

  • Work on support requests (process and/or technology issues identified);
  • Investigate and resolve incidents / requests with high quality;
  • Maintain good working relationships with stakeholders and overseas posts;
  • Prepare and continuously update user guides and training materials available on SharePoint upon validation of business process owners;
  • Spot users’ needs and conduct end users/key users trainings;
  • Leading SAP onboarding for new comers;
  • Participate in SAP functional projects: new interfaces, new BI reports, solution enhancements, including testing of releases bringing new functionalities required for the project;
  • Support users during User Acceptance Tests;
  • Share knowledge within SAP support team maintaining FAQs / Tips to document recurrent issues resolution and all kind of documentation that is useful for Team’s daily work and expertise;
  • Participate in all projects that aim to improve the efficiency of the team.

Job requirements: 

  • Basic accounting knowledge;
  • Technical knowledge of SAP system and SAP BI reporting;
  • Sound understanding of FICO financial processes;
  • Experience in providing Level 1 support for common SAP functions is a plus;
  • Experience in participating in cross-functional project teams’ environment;
  • Pro-active approach and customer-oriented attitude;
  • Eagerness to learn and share knowledge;
  • Ability to work efficiently with key users;
  • Strong attention to details;
  • Analytical and problem-solving skills;
  • Excellent command of English – both written and verbal.

Their offer:

  • Career & Talent progression growth opportunities;
  • 25 annual paid days;
  • Additional medical insurance;
  • Yearly performance evaluation plan.
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