Tower Lead – Master Data Management
Position Details
BrightPoint is exclusively partnering with a leading European company specializing in the manufacturing and delivery of comprehensive access solutions globally. They offer a wide range of market-specific solutions for airports, private sector firms, education, healthcare, hospitality, offices, residential buildings and many more!
They are currently expanding their operations in Bulgaria and are in the process of setting up a brand new Business Shared Services Centre in Sofia. In the following year, they plan to hire 200+ talented professionals, starting with the crucial leadership team that will shape the future of this incredible journey.
As Tower Lead (Master Data Management) you will oversee the reliable and timely delivery of the respective Master Data Management activities to the internal and external stakeholders. The responsibilities further include active involvement in the detailed design and build-up of the Business Shared Service center and leading the task intake to the center. The Service Delivery Lead will work closely with the Head of Finance Business Shared Services to shape the delivery capabilities of the Business Shared Services.
Job Responsibilities
- Build and manage high performing teams by providing leadership, role clarity, training and career development opportunities
- Manage human resource planning, selection, development and periodic performance review of team members, set individual and team goals, objective and quality standards
- Oversee the tower delivery ensuring efficient, accurate and timely execution of master data activities whilst maintaining a high level of financial control and governance:
- Creation or updates of core Master Data within company’s core applications
- Engaging with business stakeholders to ensure their master data creation & maintenance requests meet requirements to enable timely and accurate processing
- Execution of data quality reporting, analysis of the results and follow up corrective data cleansing actions with impacted stakeholders
- Support data cleansing & migration as part of IT systems roll outs
- Actively contribute to SLA and KPI development, monitor the respective SLAs and KPIs of the tower
- Oversee development and maintenance of process documentation for all activities performed by the tower
- Participate in the Business Shared Services ramp-up activities and lead the transitions from countries to the center
- Optimize team’s performance to increase productivity by promoting continuous improvement and process innovation towards standardization, automation and digitalization
- Closely cooperate with the Head of Finance Business Shared Services, other Finance Service Delivery Leads and business stakeholders
- Promote company culture and ways of working within the team
Job Requirements
Educational requirements
- BSc or MSc in Finance, Business Administration or related field
Job experience
- 3-5 years of managerial experience in Master Data Management and Analytics, covering Customer, Vendors and Materials
- Experience of working in Shared Services
Key skills
- Proven people leader who can manage individuals and teams through change, achieve objectives and drive results
- Excellent Master Data Management acumen, in-depth understanding of data flows end-to-end, from business to Finance processes
- Strong knowledge in advanced automation and harmonization of master data flows
- Ability to interact with process stakeholders at various levels in the organization
- Strong communication and problem-solving skills as well as proven ability to prioritize tasks
- Proven ability to achieve objectives, good analytical skills, structured way of working
Technical skills
- Excellent knowledge of systems and master data flows across organization at business and Finance-side
- Extensive experience in SAP (ECC or S/4 Hana MDG modules), SQL & Data Quality tools
- Strong MS Office skills
- Robust know-how of lean and six-sigma methodologies
Language skills
- Fluent in English, other languages are a plus
