Tower Lead – Planning and Performance Reporting
Position Details
BrightPoint is exclusively partnering with a leading European company specializing in the manufacturing and delivery of comprehensive access solutions globally. They offer a wide range of market-specific solutions for airports, private sector firms, education, healthcare, hospitality, offices, residential buildings and many more!
They are currently expanding their operations in Bulgaria and are in the process of setting up a brand new Business Shared Services Centre in Sofia. In the following year, they plan to hire 200+ talented professionals, starting with the crucial leadership team that will shape the future of this incredible journey.
As Tower Lead (Planning and Performance Reporting) you will oversee the reliable and timely delivery of respective reporting and performance measurement activities to internal stakeholders. The responsibilities further include active involvement in the detailed design and build-up of the Business Shared Service Center and leading the task intake to the center for the specific tower. The Tower Lead will work closely with the Head of Finance Business Shared Services to shape the delivery capabilities of the Business Shared Services and will also functionally report to the Global Head of Planning & Performance Reporting.
Job Responsibilities
- Build and manage high performing teams by providing leadership, role clarity, training and career development opportunities
- Manage human resource planning, selection, development and periodic performance review of team members, set individual and team goals, objective and quality standards
- Oversee the tower delivery ensuring efficient, accurate and timely processing and recording of transactions and maintaining a high level of financial control and governance
- Actively contribute to SLA and KPI development, monitor the respective SLAs and KPIs of the tower
- Oversee development and maintenance of process documentation for all activities performed by the tower
- Participate in the Business Shared Services ramp-up activities and lead the transitions from countries to the center
- Optimize team’s performance to increase productivity by promoting continuous improvement and process innovation towards standardization, automation and digitalization
- Closely cooperate with the Head of Finance Business Shared Services, Global Head of Planning & Performance Reporting, global subject matter experts, other Service Delivery Leads and local controllers
- Promote company culture and ways of working within the team
Job Requirements
Educational requirements
- BSc or MSc in Finance, Business Administration or related field
Job experience
- 3-5 years of managerial experience in Planning and Performance Reporting
- Experience of working in Shared Services
Key skills
- Proven people leader who can manage individuals and teams through change, achieve objectives and drive results
- Excellent Finance, Management Reporting and Performance Management acumen, in-depth understanding of end-to-end Finance processes as well as Business Intelligence
- Strong knowledge and proven track record in advanced automation of Finance processes
- Ability to interact with process stakeholders at various levels in the organization
- Strong communication and problem-solving skills as well as proven ability to prioritize tasks
- Proven ability to achieve objectives, good analytical skills, structured way of working
Technical skills
- Excellent knowledge of end-to-end process, systems and data flows across organization at business and Finance-side
- Extensive SAP & BI/Analytics tool experience, preferably in S4HANA, BW, B4HANA, DWC/Datasphere, SAP Analytics Cloud
- Strong MS Office skills
Language skills
- Fluent in English, other languages are a plus
