Position Details

For one of our clients – one of the largest privately held corporations in the US, we are looking to hire an HR Service Desk Specialist with French. In this role, you will be the first point of contact regarding HR products and services and will liaise between various clients and business entities. You will also perform all regular activities related to the employee lifecycle.

Key Responsibilities:

  • HR employee data management
  • Managing and administering benefits
  • Managing and maintaining new hire process, termination process and employee lifecycle events
  • Assisting internal stakeholders on various human resources inquiries
  • Participating in projects related to process optimization and standardization
  • Supporting and executing other tasks assigned by the direct manager
  • Independently handling complex issues while referring only the most complex issues to higher-level staff
  • Other duties as assigned

Job Requirements:

  • Bachelor’s degree in Business, HR or a related field
  • Previous experience in human resources administration, administrative or client support role would be considered an advantage
  • Excellent level of English and French language (B2+)
  • Excellent communication skills and customer focus
  • Proficiency in Microsoft Office (Outlook, Word and Excel)
  • Attention to detail and ability to multitask
  • Problem-solving mindset, proactive attitude
  • Ability to deal with ambiguity, prioritize existing workload, define and seek out business opportunities
  • Good team player
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